If HP is still under warranty I'd ask their Support, too. Have you tried contacting Samsung under the drive's one year included Support, repair and replacement warranty? They should be able to find out why their software is not playing with that Intel premium RST controller. I would say that if it's running fine then not to worry about it, but I can understand why you'd want the Samsung Magician Software to be able to monitor and trim your SSD. Check for the latest versions of both from HP drivers here:, Intel driver updater here. What driver did the Evo install in Disk Drives in Device Manager? That is of course not nearly as important as the Intel AHCI/SATA controller. I'm Greg, 10 years awarded Windows MVP, specializing in Installation, Performance, Troubleshooting and Activation, here to help you. I have asked for help elsewhere and searched elsewhere with no luck on resolving this.Īre there Microsoft drivers that the Intel controller can use? Any help would be appreciated This is the only storage entry in device manager and the Intel controller drivers are V. Samsung compatibility error shows The device is connected to the driver, Intel corp. When I try to install Samsung drivers I get error message NVM Express device is not connected. Device manager show SSD drivers are Microsoft. The laptop boots to windows and everything runs well, but I can't install the Samsung NVME Drivers and Samsung Magician software doesn't completely work like it should. I did a clean install of Win 10 to the ssd. I disabled the optane, removed it, and installed the 970 Evo plus.
The laptop came with a 1TB 5400 rpm hdd and a 16GB Optane module. I have a HP Pavilion X360 convertible 15"
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